How did Cevidra become expert in navigating the hospital market?

#HospitalMarket #PublicTender

CEVIDRA has been selling and distributing medicinal products to hospitals for over 15 years. We have been building a solid expertise in the matter by mastering the public tender market, implementing the appropriate IT tools, and nurturing a close relationship with hospitals.

The relationship with hospital purchasing platforms

We have built a good relationship with the coordinators of the main public hospital platforms. These relationships enable us to introduce to the French hospital market medicinal products that remedy structural or temporary shortages, in close cooperation with public health authorities (ANSM, DGOS).

Furthermore, we also put together full applications for medicinal products that have a MA in France to be referenced with these platforms, which must respect certain criteria.

At the request of some purchasing platforms, we also provide an annual report on the revenues generated by CEVIDRA with the members.

Medecin

The relationship with hospitals

Cevidra has 15 years of experience in the sale and distribution of medicinal products to hospitals, which provides us with a recognized expertise.

Hospital Orders

We process hospital orders live until 4 p.m. for same-day shipping and a delivery before noon the next day or the following day depending on the hospital’s geographical location.

24/7 Availability

Meeting demands without any shortage and barely any logistical complaints is what characterizes the quality of our relationship with hospitals.

Team of Experts

This relationship rests on our team of pharmacists, who handle complaints regarding product quality and who answer medical information requests.

Relationship with hospitals

Our relationship with hospitals is maintained even before we receive an order, through public tenders or during the implementation of sales portfolios crafted in discussion with our partners.

Chorus Pro System & Reporting

Regardless of the contractual relationship established with the hospital, Cevidra invoices the client via the Chorus Pro computer system, a process imposed by public authorities.

We follow up on the proper collection of invoices and keep our partners regularly informed of the turnover generated by their product.

Responding to hospital tenders

We have built a strong expertise in calls for tender over the years, which enables CEVIDRA to guarantee a flawless follow-up and a submission that uses the adequate digital tools.

The quality of the response, respect for deadlines, the respect of the criteria defined by the hospital platforms; these elements are essential to winning a call for tender. This is why we know how each detail matters and use all our experience to respond in the most appropriate way, particularly with regard to:

  • Product quality

  • Pricing

  • The services associated with the supply of the product, such as delivery times, the type of packaging, the deadline for processing orders, shipping costs…
Public-tenders

Main takeaways

Cevidra's experience

Cevidra has 15 years of experience in the sale and distribution of medicinal products to hospitals, which provides us with a recognized expertise.

Compliance

The importance of complying with administrative rules and the use of the appropriate digital tools to build a good relationship with the public sector.

Meeting purchasing platforms’ requirements

The need to implement an adapted organization to meet purchasing platforms’ requirements and provide performing services.